Extend Your Pass
Changing the date of travel
If you've bought your Belgrade E-pass and scheduled your travel dates but need to change them, you can use your pass anytime within two years from the purchase date. The only requirement is that the pass remains unactivated, and any existing reservations must be canceled before the tour date.
If you've already set a usage date for your pass, you must contact the Belgrade E-pass customer support team to reset the starting date. Ensure you notify the team before the currently set date on your pass.
Changing the validation of the pass
Belgrade E-pass offers 2, 3, 5, and 7-day options. If you purchase a 2-day pass and wish to extend it to 5 days, or if you buy a 7-day pass and want to change it to 3 days, you can contact the customer support team. They will provide a payment link, and upon completing the payment, the team will adjust the validation days of your pass.
To reduce your validation days, reach out to the customer support team. They will review your pass and refund the difference if you use fewer days than initially purchased. Note that expired passes cannot be changed. Pass days are counted as consecutive days. For instance, if you buy a 3-day pass and use it on Monday and Wednesday, it counts as 3 days of usage.